Contact Us
Thank you for your interest in Custom Roasts! We are dedicated to providing you with the finest custom roasted coffee and exceptional customer service. Whether you have questions about our products, need assistance with an order, or want to learn more about the art of custom roasted coffee, we are here to help just reach out and contact us at your convivence.
Get in Touch
You can contact us through the following methods:
Phone: (239) 940-6400
Our customer service team is available to assist you during our business hours from 9 AM to 5 PM EST, Monday through Friday. Whether you need help selecting the perfect coffee blend or have questions about your order, don't hesitate to give us a call.
Email: Alex@CustomRoasts
For any inquiries or support, feel free to send us an email. Our team, led by Alex, is committed to responding to all emails promptly. Whether you have a detailed question about our roasting process or simply want to share feedback, we are here to listen and assist.
Stay Connected
Follow us on social media to stay updated on the latest news, promotions, and coffee insights from Custom Roasts. We love engaging with our community and sharing our passion for coffee.
Facebook: @CustomRoasts
Instagram: @CustomRoasts
Twitter: @CustomRoasts
We value your feedback and are always looking for ways to improve our service and offerings. Whether you’re a long-time customer or new to Custom Roasts, your satisfaction is our top priority. Thank you for choosing Custom Roasts, where we unlock the flavors and explore the art of custom roasted coffee just for you.
Business Hours
Monday to Friday: 9 AM - 5 PM EST
Saturday and Sunday: Closed
Our Commitment to You
At Custom Roasts, we believe in the power of personalized coffee experiences. We understand that every coffee lover has unique preferences, and our mission is to tailor our offerings to meet those individual tastes. From selecting the finest green beans to roasting them to perfection, we are dedicated to providing you with the best custom roasted coffee possible.
Frequently Asked Questions
Before reaching out, you might find the answer you’re looking for in our FAQ section:
Q: What is custom roasted coffee?
A: Custom roasted coffee is coffee that is roasted to order, based on your specific preferences. This allows you to enjoy a coffee that is tailored to your taste, with a flavor profile that suits you perfectly.
Q: How do I place an order for custom roasted coffee?
A: You can place an order directly through our website. If you need assistance or have special requests, feel free to contact us by phone or email.
Q: What are your shipping options?
A: We offer a variety of shipping options to ensure your coffee arrives fresh and promptly. Detailed information can be found on our Shipping & Delivery page, or you can contact us for more specific inquiries.
Q: Can I visit your roasting facility?
A: Currently, our roasting facility is not open to the public. However, we are happy to provide you with virtual tours and detailed information about our roasting process.
We look forward to hearing from you and helping you experience the best in custom roasted coffee. If you have any special requests or need advice on choosing the right blend, don't hesitate to reach out. Our team is passionate about coffee and eager to assist you in any way possible. Let us help you unlock the full potential of your coffee experience.
Be sure to give us a holler for any questions you may have or if you'd like to know more about the ordering process. Hop on over to the store to see the handpicked coffees on offer.